Episode 2: Digital Empathy in the Customer Experience (Guest Shawn M Bowen)
October 27, 2020
Episode 2 Show Notes
Building security in the customer experience, not “compliance helmets” - Shawn Bowen, CISO with Restaurant Brands International, joins CISO Stressed Host Liz Wharton to discuss the value of experience-based learning, digital empathy, and the customer experience.
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Links and Stories Discussed During Episode 2
About Shawn M. Bowen
Shawn M. Bowen is the Global Head of IT Security & Compliance (CISO) for Restaurant Brands International and its related entities (Burger King, Popeyes Louisiana Kitchen, and Tim Hortons). He has over 20 years of experience in information technology, primarily in cybersecurity. Bowen is regarded as a highly passionate, transformative, thought leader in IT Security, with a record of leading successful strategies in various environments. He is enthusiastic to share his knowledge and approach to digital empathy-based cybersecurity with all levels of users.
SCYTHE provides an advanced attack emulation platform for the enterprise and cybersecurity consulting market. The SCYTHE platform enables Red, Blue, and Purple teams to build and emulate real-world adversarial campaigns in a matter of minutes. Customers are in turn enabled to validate the risk posture and exposure of their business and employees and the performance of enterprise security teams and existing security solutions. Based in Arlington, VA, the company is privately held and is funded by Gula Tech Adventures, Paladin Capital, Evolution Equity, and private industry investors. For more information email email@example.com, visit https://scythe.io, or follow on Twitter @scythe_io.